Head of Operations
Responsible for managing all operational groups in Hong Kong for Hedge Fund Services.
Liaise and provide oversight of offshore teams that support our clients
Conducts performance management and career development processes, provides input for staffing and disciplinary actions and provides hands-on training to staff.
Makes staffing decisions, manages expenses and salary review process for the division.
Develops periodic goals, organizes the work, sets short-term priorities, monitors all activities, and ensures timely and accurate completion of the work.
Ensure operational teams are meeting client and internal partners deliverables and KPIs
Carries out complex initiatives and liaising with business to improve efficiency, effectiveness and productivity
Working with relationship managers to streamline client operational processes and reduce risk.
Work alongside Head of HFS, APAC to provide input into and execute the business strategy plan
Coordinates strategic direction of business operational functions and IT development prioritization.
A College or University degree and/or relevant proven work experience is preferred
Prior managerial experience
Excellent oral and written communication skills are required
In-depth operational and industry knowledge is required
Technical skills / systems knowledge is required
Leadership and organizational skills are required to determine Hedge Fund Services’ goals, resources needed, and to assess and develop the skills of staff
Highly flexible and adaptable to change